Privacy Policy
Effective Date: April 11, 2025
At HighlandCowAuction, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website, www.highlandcowauction.com, and our services.
1. Information We Collect
We collect personal information such as your name, email address, phone number, and payment details when you register as a buyer or seller on our platform. We also gather information related to your auction activity, such as bids placed and items sold or purchased. This information helps us provide a seamless experience for all users and ensures that we can communicate with you regarding your account, auctions, and transactions.
2. How We Use Your Information
We use your information to:
- Process transactions, including auction bids and payments.
- Communicate with you about auction status, bids, listings, and promotions.
- Provide customer support and assist with any questions or issues.
- Send you important updates related to your account, our services, and any legal matters.
By using our services, you consent to us using your information for the above purposes.
3. Information Sharing and Disclosure
We do not sell or share your personal information with third parties, except as necessary for completing your transactions or in compliance with legal obligations. For example, your payment information will be processed securely through trusted third-party payment processors.
4. Data Security
We take the security of your data seriously and implement reasonable measures to protect your personal information. Our platform uses secure encryption methods to safeguard your details during transactions. However, no system is entirely foolproof, and while we strive to protect your data, we cannot guarantee its absolute security.
5. Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to enhance your experience, analyze site usage, and improve our services. These technologies help us understand user preferences, remember login details, and monitor the effectiveness of our site.
6. Your Rights and Choices
You can access, update, or delete your personal information by logging into your account or contacting us directly at team@highlandcowauction.com. If you wish to opt out of receiving marketing communications, you can unsubscribe at any time.
7. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. Please check this page periodically for updates.
Contact Us
If you have any questions or concerns about this Privacy Policy, please feel free to reach out to us at team@highlandcowauction.com.